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Intake allows guests to create work items that admins and members can review and move into a project. Learn more about Intake →
Deprecation noticeWe are deprecating all /api/v1/.../inbox-issues/ endpoints in favor of /api/v1/.../intake-issues/.End of support
31st March 2025What you need to do
To ensure uninterrupted service, replace all /inbox-issues/ references with /intake-issues/ in your codebase before the support end date.

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Enable Intake

To enable the Intake feature, the user can hit a PATCH request on the project api with the body as 
{
	intake_view:true,
}
To create an Intake work item, the payload should be sent in the below format 
{
  "issue": {
    "name": "Snoozed task 2",
    "priority": "high"
  }
}

​
The Intake object

Attribute
  • created_at timestamp The timestamp of the time when the project was created
  • updated_at timestamp The timestamp of the time when the project was last updated
  • status the status of the work item can be in above mentioned status
    • -2 - Pending
    • -1 - Rejected
    • 0 - Snoozed
    • 1 - Accepted
    • 2 - Duplicate
  • snoozed_till The time untill the work item is snoozed.
  • source The source describes the type of intake from
  • created_by , updated_by uuid These values are auto saved and represent the id of the user that created or updated the module
  • Project uuid It contains projects uuid which is automatically saved.
  • Workspace uuid It contains workspace uuid which is automatically saved.
  • inbox intake id of the work item
  • issue work item id of the work item
  • duplicate_to Id of the work item of which the current work item is duplicate of. 
{
    "id": "0de4d6d1-fdc7-4849-8080-dc379ab210e3",
    "pending_issue_count": 0,
    "created_at": "2023-11-21T07:32:26.072634Z",
    "updated_at": "2023-11-21T07:32:26.072648Z",
    "name": "a dummy project with Intake",
    "description": "",
    "is_default": true,
    "view_props": {},
    "created_by": "0649cb9d-05c8-4ef4-8e8b-d108ccddd42c",
    "updated_by": "0649cb9d-05c8-4ef4-8e8b-d108ccddd42c",
    "project": "6436c4ae-fba7-45dc-ad4a-5440e17cb1b2",
    "workspace": "c467e125-59e3-44ec-b5ee-f9c1e138c611"
}