Create a customer property
Customer properties are the workspace-level custom field catalog for customers. Create a customer property.
Path Parameters
slug:requiredstringThe workspace slug. It appears in your Plane URLs — in https://app.plane.so/my-team/projects/, the slug is my-team.
Body Parameters
display_name:requiredstringThe display name.
Maximum 255 characters.
property_type:requiredstringTEXT- TextDATETIME- DatetimeDECIMAL- DecimalBOOLEAN- BooleanOPTION- OptionRELATION- RelationURL- URLEMAIL- EmailFILE- File
One of TEXT, DATETIME, DECIMAL, BOOLEAN, OPTION, RELATION, URL, EMAIL, FILE.
default_value:optionalarray of stringThe default value.
description:optionalstringFree-form description.
Nullable.
external_id:optionalstringYour system's identifier for this record, for sync and import correlation.
Maximum 255 characters. Nullable.
external_source:optionalstringThe system external_id came from, for example github or jira.
Maximum 255 characters. Nullable.
is_active:optionalbooleanWhether the record is active.
is_multi:optionalbooleanWhether is multi.
is_required:optionalbooleanWhether is required.
logo_props:optionalstringEditor-owned logo descriptor. Pass back what you read rather than composing it by hand.
options:optionalarray of objectThe options.
relation_type:optionalstringISSUE- IssueUSER- User
One of ISSUE, USER. Nullable.
settings:optionalstringThe settings.
validation_rules:optionalstringThe validation rules.
Response shaping
fields:optionalstringComma-separated list of fields to return. Unrequested keys are omitted, not returned as null. id always comes back. Pass all for every requestable field. An unknown name is a 400. See Sparse fields.
Requestable here: created_at, created_by_id, default_value, description, display_name, external_id, external_source, id, is_active, is_multi, is_required, logo_props, name, options, property_type, relation_type, settings, sort_order, validation_rules.
Scopes
customers.properties:write
Errors
| Status | Code | Cause |
|---|---|---|
400 | invalid_request | The request body or a query parameter failed validation. |
401 | unauthorized | Missing or invalid credentials. |
402 | payment_required | The feature this endpoint belongs to isn't enabled on your plan or is switched off. |
403 | forbidden | Your role or token scope doesn't allow this. |
404 | not_found | No such resource, or it's outside your tenant. |
406 | not_acceptable | The Accept header asks for a representation the API can't produce. |
409 | conflict | A business rule blocks the write — see the notes above. |
413 | payload_too_large | The request body is over the size limit. |
415 | unsupported_media_type | The Content-Type isn't one this endpoint accepts. |
429 | rate_limited | Throttled. Honor the Retry-After header before retrying. |
curl -X POST \
"https://api.plane.so/api/v2/workspaces/my-team/customer-properties/" \
-H "X-Api-Key: $PLANE_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"display_name": "example",
"property_type": "TEXT",
"default_value": [
"example"
],
"description": "What this is for.",
"external_id": null
}'import requests
response = requests.post(
"https://api.plane.so/api/v2/workspaces/my-team/customer-properties/",
headers={"X-Api-Key": "your-api-key"},
json={
"display_name": "example",
"property_type": "TEXT",
"default_value": [
"example"
],
"description": "What this is for.",
"external_id": None
},
)
print(response.json())const response = await fetch(
"https://api.plane.so/api/v2/workspaces/my-team/customer-properties/",
{
method: "POST",
headers: {
"X-Api-Key": "your-api-key",
"Content-Type": "application/json",
},
body: JSON.stringify({
display_name: "example",
property_type: "TEXT",
default_value: ["example"],
description: "What this is for.",
external_id: null,
}),
},
);
const data = await response.json();{
"created_at": "2026-01-14T09:22:41.478363Z",
"created_by_id": "16c61a3a-512a-48ac-b0be-b6b46fe6f430",
"default_value": ["example"],
"description": "What this is for.",
"display_name": "example",
"external_id": null,
"external_source": null,
"id": "b7e42a19-3c5d-4f80-9a26-8d1c0f4e7b53",
"is_active": true,
"is_multi": false,
"is_required": false,
"logo_props": null,
"name": "Example name",
"options": [null],
"property_type": "TEXT",
"relation_type": null,
"settings": null,
"sort_order": 65535,
"validation_rules": null
}
