Create an intake work item

POST/api/v2/workspaces/{slug}/projects/{project_id}/intake-issues/

Intake work items are the triage queue for a project. Create an intake work item.

Path parameters

slug:requiredstring

The workspace slug. It appears in your Plane URLs. In https://app.plane.so/my-team/projects/, the slug is my-team.

project_id:requiredstring

The project the resource belongs to. Accepts the project UUID or its bare identifier, for example ENG.

Body parameters

description_html:optionalstring

Rich-text body as HTML. The Plane editor reads and writes this field.

duplicate_to_id:optionalstring (uuid)

Id of the work item this one is a duplicate of.

Nullable.

external_id:optionalstring

Your system's identifier for this record, for sync and import correlation.

Nullable.

external_source:optionalstring

The system external_id came from, for example github or jira.

Nullable.

name:optionalstring

Display name.

priority:optionalstring

Urgency of the work item. One of none, low, medium, high, urgent.

snoozed_till:optionalstring (date-time)

The time until which the intake work item is snoozed.

Nullable.

source:optionalstring

Where the intake work item came from.

source_email:optionalstring

The source email address.

Nullable.

status:optionalinteger

Triage status. One of -2 (pending), -1 (rejected), 0 (snoozed), 1 (accepted), or 2 (duplicate).

Response shaping

fields:optionalstring

Comma-separated list of fields to return. Fields you don't request are left out of the response instead of coming back as null. id is always included. Pass all to get every requestable field. An unknown field name returns 400. See Sparse fields.

Requestable here: created_at, created_by_id, description_html, duplicate_to_id, external_id, external_source, id, intake_id, name, priority, snoozed_till, source, source_email, state_id, status, updated_at, updated_by_id, work_item_id.

Scopes

projects.intakes:write

Errors

Status	Code	Cause
400	invalid_request	The request body or a query parameter failed validation.
401	unauthorized	Missing or invalid credentials.
402	payment_required	The feature this endpoint belongs to isn't enabled on your plan or is switched off.
403	forbidden	Your role or token scope doesn't allow this.
404	not_found	No such resource, or it's outside your tenant.
406	not_acceptable	The Accept header asks for a representation the API can't produce.
409	conflict	A business rule blocks the write.
413	payload_too_large	The request body is over the size limit.
415	unsupported_media_type	The Content-Type isn't one this endpoint accepts.
429	rate_limited	Throttled. Honor the Retry-After header before retrying.

Create an intake work item

curl -X POST \
  "https://api.plane.so/api/v2/workspaces/my-team/projects/4af68566-94a4-4eb3-94aa-50dc9427067b/intake-issues/" \
  -H "X-Api-Key: $PLANE_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "description_html": "<p>Details go here.</p>",
  "duplicate_to_id": "f960d3c2-8524-4a41-b8eb-055ce4be2a7f",
  "external_id": null
}'

import requests

response = requests.post(
    "https://api.plane.so/api/v2/workspaces/my-team/projects/4af68566-94a4-4eb3-94aa-50dc9427067b/intake-issues/",
    headers={"X-Api-Key": "your-api-key"},
    json={
        "description_html": "<p>Details go here.</p>",
        "duplicate_to_id": "f960d3c2-8524-4a41-b8eb-055ce4be2a7f",
        "external_id": None
    },
)
print(response.json())

const response = await fetch(
  "https://api.plane.so/api/v2/workspaces/my-team/projects/4af68566-94a4-4eb3-94aa-50dc9427067b/intake-issues/",
  {
    method: "POST",
    headers: {
      "X-Api-Key": "your-api-key",
      "Content-Type": "application/json",
    },
    body: JSON.stringify({
      description_html: "<p>Details go here.</p>",
      duplicate_to_id: "f960d3c2-8524-4a41-b8eb-055ce4be2a7f",
      external_id: null,
    }),
  },
);
const data = await response.json();

Response201

{
  "created_at": "2026-01-14T09:22:41.478363Z",
  "updated_at": "2026-01-14T09:22:41.478363Z",
  "created_by_id": "16c61a3a-512a-48ac-b0be-b6b46fe6f430",
  "updated_by_id": null,
  "description_html": "<p>Details go here.</p>",
  "duplicate_to_id": "f960d3c2-8524-4a41-b8eb-055ce4be2a7f",
  "external_id": null,
  "external_source": null,
  "id": "b7e42a19-3c5d-4f80-9a26-8d1c0f4e7b53",
  "intake_id": "f960d3c2-8524-4a41-b8eb-055ce4be2a7f",
  "name": "Example name",
  "priority": "high",
  "snoozed_till": "2026-01-14T09:22:41.478363Z",
  "source": "example",
  "source_email": "example",
  "state_id": "f960d3c2-8524-4a41-b8eb-055ce4be2a7f",
  "status": -2,
  "work_item_id": "f960d3c2-8524-4a41-b8eb-055ce4be2a7f"
}