This page helps you troubleshoot common issues you might run into when using the Plane CLI tools. It covers potential causes of errors and provides straightforward steps to resolve them.

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Failed to update Prime CLI

Error: Failed to update Prime CLI, please contact support or try again later.
This error typically happens if you’re using an older version of the Prime CLI. To fix it, follow these steps:
  1. Start by taking a data backup to be safe.
  2. Run this command to remove the existing CLI: 
    rm -rf /usr/bin/prime-cli
  3. Install the latest version of the CLI with: 
    curl -fsSL https://prime.plane.so/install/ | sh